Introduction

We value your faith in us and understand the importance of secure transactions and information privacy. Our privacy policy explains how “Shop at Selfy” collects, uses, shares, protects, and otherwise processes your personal information through the Shop at Selfy website. While you may be able to access certain portions of the site from outside India, your personal information will be largely kept and processed in India. You specifically consent to be bound by the terms and conditions of this Privacy Policy by using this platform, accessing it, or submitting information, the Terms of Service, and the applicable service/product terms and conditions, as well as the laws of India, including but not limited to the laws governing data protection and privacy. If you have any concerns with our policies, please do not use or use our platform.

Personal Information

We acquire personal data about your identity and demographics when you use our platform, service, or otherwise contact us, particularly throughout the course of our relationship and based on the information supplied from time to time. Typically, the information we collect includes, but is not limited to, data provided to us during a sign-up or registration using our platform, such as our name, address, date of birth, telephone or phone number, email ID, and any other information shared as proof of identity or address. Some sensitive personal data, such as your bank account, credit or debit card, or other payment instrument information, as well as biometric information such as your facial features or physiological information, may be collected with your consent, all in accordance with applicable laws.

Some of the information we may collect from you includes your buying habits, call data records, preferences, voice, device location, browsing history, and other information. Our privacy aims in doing so are to give you a secure, seamless, personalized, and efficient experience. This allows us to deliver services and features that are likely to fit your needs, as well as tailor our platform to make your experience safer and more convenient. Simply said, you may browse the platform without telling us who you are or providing any personal information about yourself. Once you supply us with your personal information, you always have the choice to withhold information so that we can do research on our users’ demographics, behavior, and interests to better comprehend and assist them.

As a result, we collect personal information from clients to enable us to personalize and constantly enhance their purchasing experience at Shop at Selfy. We utilize the information we collect from you to aid us in a few specific job processes, which are described below:

• Processing orders
• Processing payments
• Displaying our records and generally keeping your account with us
• Delivering your products and services
• Recommending products and services that are relevant to your interests.
• In situations where we must contact you regarding orders, services, promotional offers, and goods.
• For updating our records and generally managing your account with us.

We will be in the public domain and can be viewed by others; thus, please take caution while publishing such messages, personal information, images, and reviews. As authorized by law, we preserve personal information in order to settle disputes, provide customer assistance, conduct internal research, and troubleshoot problems. If you send us personal correspondence, such as emails or letters, or if other users or third parties contact us about your activities or postings on the platform without registering, certain activities, such as placing an order, consuming our online content or services, or participating in any event, will require registration.

We may use your contact information to send you offers based on your prior purchases, choices, and interests. If you get an email or a phone call from someone claiming to be from Shop at Selfy and requesting personal information such as your debit/credit card PIN, please refrain from providing passwords for mobile or online banking. We at Shop at Selfy do not ever contact you to obtain such information. If you have already shared such information, kindly let the relevant law enforcement agency know.

Do you Always Share your Personal Information with Us?

In general, you are not compelled to furnish us with the personal information that we request; however, any needed personal information is explicitly designated as mandatory or shown in bold characters. If you do not want to share specific personal information with us, you may simply not send it to us, or you can opt out of processing your personal credentials when given the choice. However, if you choose not to supply some personal information, you may be unable to use certain of our services, which need such personal information. We may request personal information from you in order to comply with certain legal requirements. In such cases, we will promptly contact you and advise you on whether your personal information is required (as well as the potential implications if you do not disclose your personal information).

How Long Do We Save Your Personal Information?

Shop at Selfy values your trust and respects your privacy. We preserve your personal information just for as long as required to provide you with the greatest shopping experience while also meeting legal and commercial responsibilities. When you make a purchase, establish an account, or subscribe to our newsletters, we gather information such as your name, contact information, and payment method. This information is securely stored in our system for as long as your account is active or as long as necessary to accomplish the reason for which it was acquired. For example, we save purchase data to process refunds, provide customer service, and fulfill financial or legal obligations, such as tax reporting.

If you no longer want to purchase with us and deactivate your account, we will destroy or anonymize your personal information, unless it is legally required or essential for legitimate business operations. For example, transaction data may be retained for up to seven years to comply with tax and accounting rules. At any time, you have the option to unsubscribe from our marketing lists, which will instantly remove your contact information. We regularly examine our data retention rules to ensure that we only store what is required. If you have any queries or would want to request the deletion of your data, please contact us using our website’s support page.Your privacy is our top priority, and we are dedicated to managing your data properly.

Your Rights to Personal Information

Shop at Selfy values your confidence and is committed to protecting your personal information with the highest care and respect. When you use our website, you have complete control over your personal data. We’ve outlined your rights below to help you understand how we safeguard and respect your privacy.

Right to Access: You have the right to learn about the personal information we collect, why we gather it, and how we use it. You can obtain a complete report of the information we have about you at any time.

Right to Correct: If any of your information is incorrect or out of date, you can seek corrections. Keeping your data correct allows us to deliver better service.

Right to Erase: You can request that we erase your personal information unless it is essential for legal or operational grounds. We aim to honor deletion requests in a timely and open manner.

Right to Restrict Use: If you wish, you can restrict how your data is processed, especially for marketing or other nonessential reasons.

Right to Opt-Out: You can stop receiving marketing materials at any time. Simply click the unsubscribe link in our communications, or contact us directly.

Right to Data Portability: If you want to move your data to another provider, we can offer it in a safe, portable format upon request.

Your Privacy is Our Top Priority: If you have any queries or want to exercise your rights, please contact us at [contact email]. We’re here to keep your information safe and your experience with us secure.

Privacy of Children

Shop at Selfy is committed to preserving the privacy and safety of all of our customers, particularly children. We would like to assure you that our website is not meant for those under the age of 18. We do not intentionally collect, use, or disclose personal information from children under the age of 13 without the specific agreement of their parents or guardians.

If you are a parent or guardian and choose to disclose personal information on a child under the age of 18, you represent and warrant that you have the legal right to do so. By sharing this information, you authorize us to process and use it in line with our Privacy Policy.

How We Approach Children’s Privacy

No Direct Data Collection: We do not intentionally request or collect information from anybody under the age of 18. An adult with legal authority to act on behalf of the child must share any personal information with us.

Parental Responsibility: If a parent or guardian gives us information on a kid, they are responsible for ensuring that the submission is accurate and lawful.

Data Deletion Requests: If we discover that we have accidentally gathered data from a person under the age of 18 without valid consent, we will erase it from our systems immediately. Parents or guardians can contact us at [Contact Email] to have such information removed.

A Safe and Secure Experience

Your trust is vital to us, and we respect your privacy. If you have any questions or issues about our rules on children’s information, please contact our support staff. Together, we can ensure that everyone has a safe and enjoyable shopping experience.

Cookies and Data Collection

At Shop at Selfy, we utilize data-collecting techniques such as cookies on specific pages of our website to improve your buying experience and ensure a smooth connection with our platform. Cookies are little text files kept on your device that assist us in analyzing website performance, measuring promotional effectiveness, and maintaining trust and safety.

These cookies help us assess how people use our website, which pages are the most popular, and how we can enhance our services to better suit your requirements. Cookies, for example, enable us to analyze website traffic and identify areas for development in order to provide a more seamless surfing experience.

Furthermore, cookies allow us to evaluate the success of our advertising initiatives by tracking their performance. This guarantees that we provide relevant offers and updates to our valued clients. Importantly, cookies contribute to security by detecting and preventing fraudulent actions.

You may adjust your cookie choices through your browser’s settings. Please keep in mind that deactivating cookies may impair parts of our website’s functionality. At Shop at Selfy, we value your privacy and use cookies responsibly to offer you a secure and tailored shopping experience.

Can the Privacy Policy Change?

We may periodically update this privacy policy to comply with new legal or technological requirements. We will post a revised privacy statement on our website. As a result, we encourage you to return often to this website. We may also advise you of major changes and, where required by applicable law, get your agreement to those changes. If we intend to handle customer personal information for a new purpose not specified in this privacy policy, we will notify you and obtain your consent.

Profile Deletion and Retention

Shop at Selfy gives you the opportunity to deactivate your account by going to your device’s Profile and Settings area; however, this action will result in the loss of all account-related information. You can also reach out to us using the details provided on the website for assistance with these requests. By deleting your account, you will lose access to your order history, preferences, exchanges, information on any outstanding orders, discounts, returns or refunds, and reward program advantages. In the case of a pending grievance, claim, awaiting shipment, or other service, we may deny or delay the deletion of an account. Please be aware that account deletion will not be retroactive and will be in compliance with the rules of this Privacy Policy, related rules of Use, and Application laws. Once we destroy the account, you will lose access to it.

However, you may be able to access the platform again if necessary for the purpose for which it was gathered or as required by relevant legislation. However, we may store data on you if we feel it is important to prevent fraud or potential misuse. To prevent Shop at Selfy from exercising its legal rights or defending against legal claims, or for other justifiable reasons. We may continue to save your data anonymously for analytical and research reasons.

How Can You Contact Us?

As a company dedicated to openness and trust, we value your concerns regarding our privacy policies. If you have any questions, want clarification, or have any concerns about our privacy practices, we are here to help. We recognize the significance of protecting your personal information and ensuring that you have confidence in how we manage it.

To make communication smooth and efficient, we’ve made it simple for you to contact us. Simply contact us via our WhatsApp number, and our professional support team will swiftly respond to your inquiries. Whether you need specific information about your statistics, comments, or support, we’re only a message away.

Your confidence is our first concern, and we are devoted to providing you with the assistance you require. Contact us at any time, and we promise to promptly address your problems.